Two days ago, I had to officially give up my AKO email account, which is the Army’s Yahoo! Mail. I owned firstname.lastname@example.org for seven years and the Army took it away from me without warning. Hundreds of people use this email, including every family member and college friend. And I’m pissed!
While I’ve been out of the Army since October, I figured they would allow me to keep AKO Web mail because of my overseas duty and nine years of selfless service. Perhaps it’s just me, but one would think the Army would like to keep close ties with veterans. So I emailed AKO’s help desk. And they sent me one of those generic responses that don’t tell you a damn thing. I swear, generic emails and computer operators are killing this country. What happened to service with a smile? When was the last time you actually talked to a person at a 1-800 number? OK, I digress. But seriously maybe we would be a lot happier in this country if we didn’t use so many machines every day. Enough said.
Back to AKO… Here’s a letter I plan to send to the secretary of the Army:
While you’re worrying about Iraq and Afghanistan, hundreds of U.S. servicemen are losing their email addresses every week. Restoring the Navy.mil and Army.mil addresses to former servicemen should be your top priority.
I served in the Army for nine years and gave out my Army email address to everybody I knew, including girls at bars. What if one of these girls wakes up one day and finds an old napkin with my email?
My mother and father also have this email. And sir, my father is a forgetful person. He requested my email address 30 times before saving email@example.com to his address folder.
So now, two days after AKO canceled my email, I have to give dad my email over again. Do you realize the strain that will put on my office routines? And my mother, sir. My good mother. She’s a good woman, but my email is the only address in her account. Please help my dear mother by restoring my email address. It would break my heart to know that she is emailing another Fred Minnick in the Army.
Former AKO Email User"